Frequently - Asked - Questions
Q: The Caspervend system/Marketplace says I'm banned!
A: inZoxi does not take kindly to ripping content without permission, whether it's inZoxi content or any other creators content!
Can I get the texture for your product so I can edit it?
A: Please ask me either via hello@inzoxi.co.uk or inworld ("Zoxin UwU"), do not rip textures as your use license does not cover editing without permission unless textures are provided in their raw form inworld or via a PSD link.
Q: Gachas: Can I trade X for X?
A: Gachas have been discontinued, official support for replacements, vouchers etc has ended.
Questions regarding Gachas will be ignored.
Q: Your vendor is swallowing my Lindens!
First off: PLEASE PLAY VENDORS AT A FAIR PACE, give vendors a chance to give you an item before you pay it again or you may not recieve your items!
A: We apologize for this, and it will be looked into if brought to our attention, but if our vendor system says you have been sent the item, we cannot help you or refund you.
However, should the system not display your sale, we will promptly refund you.
Q: Can you help me with X's avatar/item/skin/etc?
A: Unless you are specifically using an inZoxi product (or a product we had a part in, for example some accessories from NutBusterz), we do not have the time to assist you - please see the creator and/or seller of your item for help.
Q: There's an issue with a product of yours!
A: If you genuinely feel its an issue with the product, please let me know either inworld (Zoxin UwU) or via hello@inzoxi.co.uk
Q: Why are gachas discontinued entirely?
Upon the complete banning of gacha machines in SL (1st Sept, 2021), there were two choices in my mind:
Choice 1 was to follow the trend and start paywalling content with a tier system, locking better stuff behind stuff nobody wanted in the first place with zero way of getting around it - something so disgustingly anti-consumer that I could only see it as attempting to open a coffin LL already nailed shut.
Choice 2 was to completely rid the store of gacha content, retain rarity for resellers/traders/collectors and shed my responsibility of the issue completely - losing a lot of stock and potential money in the process but retaining dignity and showing customers a name that can be trusted rather than a brand that will pluck them for every last penny.
So I went with choice 2 - I save my time not making gachas, not reboxing them for the common market and I increase the value of content already owned by resellers/traders and collectors.
Therefore you will no longer find any official sources of inZoxi gachas - turn to your community if you wish to own an inzoxi gacha item.